Help

Contents

How does on-line shopping work?
Is my order secure?
Can I come back to my cart later?
What if I can't find what I am looking for?
What are your shipping rates?
Do you ship orders Internationally?
Do your products have a warranty?
What is your return policy?
What is your privacy policy?
Monitor settings.

How does on-line shopping work?

When you first enter the shop, you are assigned a shopping cart that holds your purchases. Whenever you see an item that you want to purchase, you can add it to your cart by entering the number of items to add, selecting your desired options and clicking on the "Add to Cart" button for that item. You will then see the contents of your shopping cart, including the item(s) that you just added.

At any time, you can view or change the contents of your cart by clicking on the "Shopping Cart" link. You can remove items from your cart by simply checking the "Remove" box and clicking the "Recalculate" button.

When you have finished collecting items to purchase, you can click on the "Check Out" button. You will be given the chance to verify your purchase before proceeding to checkout. You will be given the option to place your order through our secure Web server or to print an order form which you can phone in, fax, or send by postal mail.

Return to top

Is my order secure?: Yes. You can find the full details on our secure shopping system here.

Return to top

Can I come back to my cart later?: If you leave our site and come back to shop at a later time, you will be assigned a new cart and you will have to reenter your order.

Return to top

What if I can't find what I am looking for?: Not everything we carry in our store is in our online catalog. If you can not find something that you want, contact us by phone, fax, or email.

Return to top

What are your shipping rates?: Please go here to view our shipping rates.

return to top

Do you ship orders Internationally?: We will ship orders Internationally, but we require that we receive payment with a Certified Bank Check before we will ship your order. We require this to protect ourselves from the high rate of fraudulent International orders. To place an International order, please contact us for shipping rates and a final order cost.

Return to top

Do your products have a warranty?: Please go here to view our warranty information.

Return to top

What is your return policy?: Please go here to view our Return Policy.

Return to top

What is your privacy policy?: Please go here to view our Privacy Policy.

Return to top

Monitor settings.: It is strongly recommended that your monitor is set to a minimum of 800 X 600 pixels and a color pallet of High Color (16 bit). Click here for help.

Return to top